Returns & Exchanges

At My Store, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items. If a piece doesn't fit your space or meet your expectations, we are here to help with a seamless return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all hardware, assembly tools, and instruction manuals are included to avoid restocking fees.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.